We were never famous for being particularly empathetic to line business executives consistently, even to customers or others out in the marketplace. But today having a capacity for this leadership characteristic helps relationship building, and allows trust to grow in ways that eases the disruptive potential of many new technologies engulfing some business efforts. Perhaps few of us have read or studied enough, about how/when/why empathy is useful in deploying the output of System Groups. StrengthsFinders, one of the very best personal profiling methodologies available today, can help substantially in my opinion. AND……. developing an ability to practice broad empathy, especially when it’s not a natural flow, is an absolute must for would be leaders of technology use for organizational purposes
This turns out to be a frequent dialogue for counsel, for many of us. Both developing it and recognizing it! It’s usually a mutual focus